Legal
Privacy Policy
This privacy notice for Integra Ltd (“we”, “us”, or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you visit our website, engage our consulting and implementation services, or otherwise communicate with us. If you do not agree with our policies and practices, please do not use our Services. If you have any questions or concerns, please contact us at privacy@integraxp.com.
1. What information we collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our Services, when you participate in activities on the Services, or otherwise when you contact us. This may include:
- Names and job titles
- Email addresses
- Phone numbers
- Company or organization details
- Payment or billing details (where applicable)
- The content of any messages you send us
We also automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage data such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, and information about how and when you use our Services.
2. How we use your information
We process your personal information for a variety of business purposes based on legitimate business interests, the performance of a contract with you, your consent, and/or compliance with our legal obligations. We use the information we collect or receive to:
- Deliver and facilitate delivery of our Services to you
- Manage your account and respond to your inquiries and requests
- Send administrative information and, where permitted, marketing communications
- Protect our Services, including for fraud monitoring and prevention
- Comply with applicable legal and regulatory requirements
3. How we share your information
We may share or transfer your information in the following situations:
- With affiliates and business partners where necessary to provide our Services.
- To comply with laws or respond to lawful requests and legal process.
- During business transfers, in connection with any merger, sale of company assets, financing, or acquisition.
- With your consent, for any other purpose disclosed to you at the time we collect the information.
4. Cookies and analytics
We use cookies and similar tracking technologies to understand how visitors use our website so we can improve it. Essential cookies needed for the site to function are always active. Analytics cookies are only set with your consent.
With your consent, we use Google Analytics, a web analytics service provided by Google, to collect aggregated, non-identifying information about site usage — such as pages visited, time on site, approximate location, referring URLs, and device and browser characteristics. This information helps us measure and improve the performance of our Services. We do not load Google Analytics or set its cookies until you accept analytics cookies via our cookie banner.
You can accept or decline analytics cookies when you first visit the site, and you can change or withdraw your choice at any time using the Cookie Preferences link in the footer of any page. You can also set your browser to remove or reject cookies; however, some parts of the Services may not function properly if you do so. To learn how Google uses information from sites that use its services, see Google’s privacy and terms.
5. How long we keep your information
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.
6. How we keep your information safe
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that unauthorized third parties will never be able to defeat our security.
7. Your privacy rights
Depending on your location, you may have the right to review, change, or terminate your account and to request access to, correction of, or deletion of your personal information. To make such a request, please contact us using the details below.
California residents
California Civil Code Section 1798.83, also known as the “Shine the Light” law, permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.
European residents
If you are located in the European Economic Area or the UK and believe we are unlawfully processing your personal information, you have the right to lodge a complaint with your local data protection supervisory authority.
8. Updates to this notice
We may update this privacy notice from time to time. The updated version will be indicated by an updated date and will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to stay informed about how we are protecting your information.
9. How to contact us
If you have questions or comments about this notice, you may contact us at:
Integra Ltd
Suite F03B, First Floor, City Galleria Mall
Airport Bypass, Accra, Ghana
Email: privacy@integraxp.com